Solaris Travel CRM

Convert every travel enquiry into a tracked sales opportunity.

Solaris Travel CRM helps travel agencies bring WhatsApp conversations, phone enquiries, quotations, itineraries, bookings, payments, vendors, and follow-ups into one intelligent business platform.

Solaris Travel CRM dashboard interface

The problem

Travel enquiries move fast. Manual tracking does not.

Most travel teams receive leads from many places at once. Without a central system, important context stays inside chats, follow-ups are missed, and owners cannot see the real sales pipeline.

01

Scattered enquiries

WhatsApp, phone, website, Instagram, Facebook, referrals, and walk-ins are handled separately.

02

Slow quotations

Hotel, vehicle, flight, activity, mark-up, tax, and PDF preparation can take 30-90 minutes.

03

Missed follow-ups

Callbacks, payment reminders, visa documents, and quotation follow-ups depend on memory.

04

Low visibility

Management struggles to track revenue, pending payments, team performance, and confirmed bookings.

The Solaris approach

Purpose-built for Indian travel agencies and tour operators.

Instead of adapting a generic CRM, Solaris Travel CRM is designed around the actual travel workflow: enquiry capture, customer history, package planning, vendor coordination, quotation generation, itinerary sharing, booking confirmation, payment tracking, and management reporting.

Core promise

Every enquiry gets an owner, every customer gets a timeline, every quotation gets a follow-up, and every booking becomes visible to management.

Business impact

Designed to reduce manual effort and improve conversion control.

Under 10 minTarget quotation turnaround using reusable templates and automation
One screenCustomer conversations, quotations, payments, and follow-ups together
Always onAutomated reminders for quotes, payments, documents, and callbacks
Live viewDashboards for leads, bookings, revenue, source, and executive performance

Product modules

A complete operating system for travel sales teams.

Lead Management

Capture and assign enquiries from WhatsApp, website, phone, walk-ins, Facebook, Instagram, and referrals.

Customer Timeline

See calls, WhatsApp conversations, emails, quotations, payments, and follow-ups in one customer record.

AI-Assisted Quotations

Prepare package quotations with hotels, transport, flights, activities, visa, insurance, mark-up, and taxes.

Itinerary Builder

Create day-wise itineraries with transfers, stays, activities, maps, and images for PDF or WhatsApp sharing.

Vendor Database

Maintain hotels, transporters, airlines, guides, activity providers, contacts, rates, contracts, and availability.

WhatsApp Workflow

Keep customer communication connected to leads, quotations, itineraries, reminders, and booking status.

Booking Management

Manage FIT, group tours, corporate travel, honeymoon packages, holiday packages, and confirmed bookings.

Accounts & Reports

Track advances, balances, supplier payments, GST invoices, receipts, profitability, outstanding payments, and revenue.

AI and automation

Smarter assistance across the sales cycle.

AI-assisted itinerary generation Automated quotation creation Smart follow-up reminders Lead prioritization Duplicate enquiry detection Customer interaction history Automated WhatsApp messaging Predictive sales insights

Workflow

From first enquiry to confirmed booking.

01

Capture

Collect enquiries from every channel and create structured leads.

02

Assign

Route leads to executives with status, priority, and next action.

03

Quote

Create quotation and itinerary documents with reusable data.

04

Follow up

Trigger reminders for pending quotes, payments, and documents.

05

Convert

Track bookings, payments, vendors, revenue, and performance.

Expected transformation

Before and after Solaris Travel CRM.

See how everyday travel operations move from scattered manual work to a connected, measurable sales system.

Lead TrackingManualAutomated
Quotation Time30-90 minUnder 10 min
Follow-upsMemory basedSystem reminders
Customer HistoryMultiple appsSingle dashboard
ReportingExcel sheetsReal-time dashboard
Decision MakingReactiveData driven

Ready for a demo?

See how Solaris Travel CRM can fit your travel business workflow.

We can map your enquiry sources, quotation process, vendor workflow, follow-up stages, and reporting needs before recommending the right CRM setup.

Request a consultation

Clients

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